Garden Water Features

No, you do not need a plumbing connection. All our garden water features are self-contained, meaning they have an internal reservoir that recycles the water. You simply fill them up with a hose or watering can, and the pump circulates the water for you.

While our water features are designed for outdoor use, we strongly recommend draining them and covering them (or moving them into a garage/shed) during freezing conditions. Water expands when it freezes, which can crack the resin or damage the pump, so winter protection is essential for longevity.

Standard solar features only run when direct sunlight hits the panel, whereas solar-with-battery backup models store energy during the day. This allows your fountain to continue running when a cloud passes over or even into the evening, providing more consistent performance in the unpredictable UK weather.

This depends on the weather and the size of the feature, but generally, you should check the water level once a week. In hot summer months, water evaporates faster, so you may need to top it up every couple of days to ensure the pump remains fully submerged and doesn't run dry.

Yes, our water features are safe and often very beneficial for wildlife. Birds love to bathe in the moving water, and it provides a hydration station for pets; however, we recommend avoiding chemical algae cleaners if you know animals will be drinking from it.

Most of our mains-powered water features come with a generous 10-metre cable. This allows you plenty of flexibility to position the feature far from your house or outdoor socket without needing additional extension leads.

First, ensure the solar panel is positioned in direct sunlight and not shaded by trees or fences. If it’s a battery model, switch it off and let it charge for 1-2 sunny days to boost the battery; also, check that the pump intake isn't blocked by leaves or debris.

Yes, we offer a 12-month warranty on all our electrical products, including water features. This covers you against any manufacturing defects with the pump or lights, giving you peace of mind with your purchase.

To keep your water crystal clear, we recommend changing the water regularly and scrubbing the reservoir with a soft brush. You can also use a wildlife-safe fountain algae control treatment, which helps prevent green build-up without harming birds or pets.

Very little! The pumps used in our water features are low voltage and typically consume very low wattage (often similar to a small lightbulb), meaning they cost mere pennies per day to run, even if left on for several hours.